Advice Service


The Students’ Union Advice team offers free and confidential advice for students at the University of Greenwich.

The team is independent from the University, as is the Union, meaning we can give you an impartial view and support on any issues you face.

Everyone faces obstacles or barriers; if you encounter any during your time at University, talking to our Advice team is the first step to get through them, tackle a range of academic and non-academic issues, and continue at University successfully.

 

Advice by Telephone 0208 331 8267 

If you are unable to attend an appointment to see an  advisor in person, you can get speak  with an advisor on over the telephone during the following times:

Monday 2pm to 4pm

Thursday 2pm to 4pm

Outside of these times please leave a message

 

Advice by Email

 

Please email suadvice@gre.ac.uk

We endeavour to respond to all telephone and email enquires within 2 working days  

 

 

 

 

 

 

Book an appointment online

 

 

Drop-in Sessions

 

Drop-in sessions are held in the Union buildings in Greenwich and Southwood Site at Avery Hill. 

 

The team works at the Greenwich and Avery Hill campuses. If you’re a student based in Medway, you can get help and advice from the Student Advice Centre at GK Unions (www.gkunions.co.uk).

 

Our Advice team consists of two Advisers, Jason and Tracy. It’s their job to provide you with the right information and support, and advocate on your behalf to the University to ensure that their methods and policies are taking care of your welfare.

They can advise on a wide range of issues including:

- Academic : Appeals, Complaints, Academic offences, Extenuating circumstances, Disciplinary procedures, Fitness To Practice, Fitness To Study, Interrupting your studies  
- Housing : Tenancy agreements, Eviction, Disrepair, Disputes, Deposits
- Health & Wellbeing : Health, Family, Personal safety
- Money : Student finance, Tuition fees, Access to Learning Fund (ALF), Budgeting,Benefits
- Other Issues : Anti-social behaviour, Bullying and Harassment, Disability rights.

 

Drop-in times

Monday - Friday, 12pm - 2pm

Monday, Tuesday and Thursday - Greenwich, Dreadnought building

Wednesday and Friday - SU offices, Avery Hill, Southwood site

 

Advice drop-ins will be finishing on Friday 14th December.

Advice drop-ins will resume on Monday the 14th January at both Avery Hill and Greenwich campus.

The Avery Hill office will be closed from Monday 17th December 2018 until Monday 7th January 2019. 

You can still book appointments with an advisor at the Greenwich Campus from Tuesday 18th December to Friday 21st December 2018.

The Advice Service will then be closed at the end of the day on Friday 21st December 2018 until Monday 7th January 2019.

The Advice Team will be available by appointment only from the 7th January 2019 until Friday 11th January at both campuses.

Please contact the following services in an emergency during the closure period:

Police/ medical emergency: 999

Housing - Shelterline: 0808 800 4444

Samaritans: 116 123

NHS non-emergency: 111

 

Book an appointment online

 

 

Get in touch


Your course and year of study:

Student Number

Phone number

E-mail address:

How can we help you?

How did you hear about us?

 
 

 

 


Advice Handbook

 

We have put the answers to your most commonly asked queries together here. Your solution might be there, so do check it out before you book a drop-in session.

 

Advice Handbook