Rent Repayment Orders (RROs)
When starting university, finding accommodation is one of the biggest steps in your university plan. Some students may opt for private renting, rather than staying in university halls. This may be because of the homely feel private rental properties can have, or as part of a move-on plan when transitioning out of halls.
It’s important to be aware of your rights when renting in the private sector. Below is a short guide on Rent Repayment Orders. A rent repayment order is a legal order made by a tribunal or court requiring a landlord to pay back some or all of the rent they have received from a tenant. Below we explain the circumstances in which these orders might be granted and how you go about making an application.
1. When might a rent repayment order be made?
This can occur if the landlord or an agent has not followed the proper legal process or has breached their duties as a landlord.
If you have experienced any of the following, you could be entitled to a Rent Repayment Order (RRO) of up to 12 months’ rent back. As a private renting tenant, you have the right to file an RRO application directly, if your landlord has breached legal renting requirements.
Offences which might result in an RRO being issued include:
- Lack of/incorrect licensing: landlords or agencies must ensure their property is licensed, meaning that its been checked to ensure it is safe and suitable for occupants to live in. You can check if where you live is licensed by searching on your local council’s website under ‘license register’.
- Using violence or threatening violence to secure entry to the property
- Unlawful eviction or harassment of occupiers
- Failure to comply with an Improvement Notice (a notice to ensure landlords deal with hazards in the house).
- Failure to comply with a Prohibition Notice (a notice to stop use of part/all of a building due to it being hazardous/unsafe. Your landlord must comply with this notice and you may be moved by your local authority to a safer space).
- Breaching (disobeying) a banning order
Moreover, each case is different, so if you are unsure whether you have experienced any of these offences, come in and discuss your case with our advice team for further support.
The amount of rent that must be repaid is determined by the tribunal or court and may be based on the number of months for which the tenant paid during that time.