Academic Appeals 

Academic Appeals is the university procedure that allows students to challenge a Progression and Award Board (exam board) decision.

They apply to Undergraduates and Postgraduate Taught Awards or Faculty Research Degrees Committees for Postgraduate/ MPHIL students.

Academic appeals can only be submitted after you receive your exam board decision, if you have an upcoming assessment that you aren't able to complete or think you'll perform poorly in you should consider submitting an Extenuating Circumstances Claim.

Grounds for appeal 

There are two grounds on which you can make an appeal. They are 

Extenuating Circumstances 

These are circumstances that have had an impact on your ability to submit or perform in your assessment and you were unable to submit an Extenuating Circumstances claim at the time of your assessment. 


Procedural Error

One of more parts of the assessment procedure was not applied or was applied incorrectly, and the procedural error has had a significant negative impact on the decision reached.


You can also use this process to appeal an Assessment Offences Panel

What if my appeal doesn't fit into these categories? 

Academic appeals can not be used to challenge a mark which you disagree with. 

If you think your work has not been assessed correctly, ask for feedback first. If you’re still not satisfied with your mark, contact your Head of Department and explain why.  There isn’t a formal process to get your work re-assessed, but you could ask for this. In general, any decision on ‘academic judgment’ cannot be appealed (or complained about). But get advice before giving up. 

Click here for the University’s current policy on Assessment and Feedback. 

Get in touch with the advice service and we can advise if you are likely to have ground for your appeal. 


You must submit an Academic Appeal within 14 calendar days (2 weeks) after the date of the notification of the Progression and Award Board (normally via ‘My Results’ on the Portal). Sometimes, in exceptional cases, late appeals will be considered, only if there is detailed supporting evidence explaining why the appeal was submitted late.


Submitting your appeal 

You can find the Academic Appeals Form here, and there is guidance for submitting the form here. As well as the form, you must also submit your evidence for your appeal alongside the form, or within 14 calendar days of submitting the form, if you have exceptional circumstances which means you can’t submit your evidence at the same time as the form. If you will submit evidence later, we advise you to mark this on the appeal form.


What happens next?

Once you have submitted your appeal, it will go through an initial filtering stage. It could be rejected if it doesn’t meet certain criteria. You can find details of the reasons it may be rejected in section 6 of the Academic Appeals policy and procedure (link above).

If your appeal is accepted, it will be considered by an Appeal Investigation Officer. They should let you know if they have upheld or dismissed your appeal within 21 calendar days (3 weeks) of receiving your appeal. If they can’t reach a decision the appeal will go to Stage 2 which involves an Academic Appeals Committee. I can tell you more about this if your appeal gets to this stage.

If you aren’t happy with the decision on your appeal, you can request a review of the decision under the Final Review Procedure. I can tell you more about this if it’s something you want to engage with.


Further information 

The Appeals Regulations and the appeals form are set out at:



What can the GSU Advice Service do for me during the process?

  • Advise you on the process 
  • Help you structure your form and the reasons for your Appel and advise on evidence
  • Read over your claim and suggest any changes 
  • Guide you through the process if you don’t agree with the outcome 


Get in touch 

If you need any further help and support please get in touch with the advice service here


Other Support


Disability and Dyslexia: For advice and support during your time with us.

University of Greenwich Wellbeing Service:
Access confidential one-to-one counselling to motivational and self-development group workshops


Greenwich Hardship Fund: This fund supports full-time or part-time home students.