F.A.Q.
Coming to University can be a massive change - we’ve got your back the whole way. Below are some tips and tricks to settling in and some answers to some of the most frequently questions.

If we’ve missed something out never fear, get in touch! You can email us at suwebsite@gre.ac.uk.

We also have an Advice Service. It's a free, independent and confidential service and assisting on academic, legal and practical problems. No problem is too big or too small for them to tackle so get in touch now or look out for their Wellbeing checks during GSU Welcome.

 

Before you arrive

The University should have timetables available for your course through your applicants portal, and your Students' Union has a wide range of events and activities where you can have fun, relax, and meet new people! Our lovely Welcome Ambassadors will also be available on campus to help you find your way around.

Yes! Click on each event in the Events Timetable to see what tickets are on sale. For Freshers at the Lower Deck, you will need to purchase a Freshers wristband.

We receive your data from the University once you've registered. If you're starting in 2019/20, Online Registration with the University starts on Wednesday 21 August at 9am. To use our website before we get your details, you need to create a New Student Account.

To set up a New Student account, go to greenwichsu.co.uk/login and choose New Student Account. Once you've completed registration, your account will be converted into a Current Student account. Any problems, just email suwebsite@gre.ac.uk.

Don’t be scared! University is a great new independent start and a chance for you to make new friends. Be open minded and chat with other students - some people will end up becoming your best friends and others will be completely different to you. If everyone were alike the world would be very boring place. GSU Welcome is all about making new friends.

Check out your Students’ Union’s events and activities, get along to all your course meetings and socials, and don't worry. You’ll know your way around and will have settled in no time! If you need someone to talk to, the Student’s Union offers a free Advice Service and you can pop in and visit one of our friendly Advisers.

Make sure you’ve paid the deposit! Accommodation not secured until it’s been paid. It is always best to check with your relevant Accommodation Office to see what is already provided for you before you compile a list of things.

You can also read our article on essentials to bring to University here.

Yes! We recommend signing up to your local Freecycle groups. They are full of local residents giving away quality goods which they no longer need! You can find all sorts of things on the site, including free TV’s and bicycles!

When you arrive

Part one of registration is done online before you arrive, using login details that the University will email to you. The University has more information about this at www.gre.ac.uk/current-students/reg.

Part two of registration is done in person from the start of September. You can upload a photo for your student card during Part one registration, but usually you’ll have your photo take during Part two – so be prepared for how you look that day to be on your card for the duration of your course! Registration Part two includes a Wellbeing Check run by us, to make sure you’re doing alright. We can’t wait to say #hellogreenwich

The University will have more details available on their registration webpage closer to the time, and we’ll have Welcome Ambassadors and signs on campus to help you when you arrive! If you’re having problems with any stage of registration then the University has a helpline which you can email or call.

Yes! Click on each event in the Events Timetable to see what tickets are on sale. For Freshers at the Lower Deck, you will need to purchase a Freshers wristband.

We receive your data from the University once you've registered. If you're starting in 2019/20, Online Registration with the University starts on Wednesday 21 August at 9am. To use our website before we get your details, you need to create a New Student Account.

To set up a New Student account, go to greenwichsu.co.uk/login and choose New Student Account. Once you've completed registration, your account will be converted into a Current Student account. Any problems, just email suwebsite@gre.ac.uk.

Greenwich Students' Union has two main Receptions; one in the new student hub in Dreadnought in Greenwich; and one in Avery Hill in Jane Seymour Court (next to the Village Shop). If you’re living or studying at Medway, please visit the GK Unions office, which is based in the Student Hub. Full addresses, directions and telephone numbers are listed here. here.

The University operates a frequent inter-campus bus service for students and staff to use which travels between Greenwich, Avery Hill and Medway campuses.

Prices: the Greenwich to Avery Hill bus service is free to use, however there is a small fee for services to and from Medway.

Tickets for the Medway service must be purchased before travelling, and you can purchase these from the Students’ Union shops (Village Shop at Avery Hill and Change at Greenwich). The full University bus service timetable for the academic year can be viewed here.

Of course! All University of Greenwich students are welcome to take part in any of the activities and events at any of our campuses. However, we are aware that Medway is a bit further away from Greenwich and Avery Hill, and so over at Medway there is also 'Greenwich & Kent Students' Unions Together' - where we work with Kent Union to make sure the students from both Universities at Medway campus have events, activities, and support closer to home. Check out GK Unions’ Facebook page for more information, Welcome events listings, and to meet fellow Medway students.

Firstly, you should make an appointment to meet a member of the Disability Support Team. They will ask you to provide evidence, which may include teachers’ reports and/or Educational Psychologists' reports. With your consent, the Disability Support Team will then be able to put some support in place. They may advise you to apply for an up-to-date Educational Psychological Assessment. A new assessment can be arranged via DST.

Settling in

Use our Events Timetable to make sure you don’t miss the things you really want to see and do. We’re hosting loads of events, trips, and activities throughout Welcome, so get involved!

Alternatively, visit our main website. You can also like us on Facebook and follow us on Twitter and Instagram to receive regular updates from us! Our Full-time Student Officers also have facebook and twitter accounts for regular updates on what they are doing for you.

Want to escape from work, play sports or socialise over something you’re passionate about? Why not join one of our student groups? Or if there’s something you’re interested in but no student group covers it yet, then you can start your own!

Student groups are a great way to meet people, try new things, and settle into Uni life! Our Sports clubs and Societies will be holding meet and greets, trials, taster sessions, meetings and events all year, so even if you miss out on the Welcome events then you can still easily get involved with any of our groups. Societies are based around your interests – whether related to your course, music, media, culture, religion, faith, campaigning, support, hobbies, or just an area of interest, there’s loads to get involved in!

Sports clubs will be holding their trials for their teams shortly after Welcome don’t think that you can’t play just because you aren’t at a top level! Sports clubs are a great way of meeting new people and keeping fit, so give them a try, and don’t worry too much about what team you get in to – sports are more than just taking part in the match.

Click here to find more information about the Welcome fairs. You will pick up loads of information about the Students’ Union and the University, find out about local jobs and also grab loads of great freebies from local and national companies.

Find out more the Totum card here. It's the new discount card run by NUS Extra. It will then be delivered to campus for you to collect from either our Greenwich or Avery Hill Reception (depending on which you choose!).

Make a weekly budget and more importantly - stick to it! Try to limit your expenditure when you go out during the day and at night. Take into account the large one-off payments and deduct from your overall budget, to leave aside what you’re living on from week to week. Don’t forget to budget for things like using your Oyster card to travel, phone bills, toiletries and stuff to clean your home, and programme related things like books, notepads and pens!

Only withdraw the amount that you have budgeted for. If you only take a small amount of money out with you, you will find that you will only spend that, and only take your bank card with you in case of emergencies - otherwise you’ll be tempted to go over your budget. If you have a smartphone, we’d suggest downloading your bank’s online banking app so you can keep track of your outgoings with ease, and if you can’t do this, then make sure you check your account statements regularly.

The University Student Finance department also have lots of advice for new and continuing students from their trained staff.

If you don’t already have a bank account, go to your local branch and open one. Most banks give good freebies when you open or switch to a student account, such as railcards or music downloads – these are great, but don’t be swayed just by these! Think carefully about what you need, especially your overdraft, and where the nearest branches are. SavetheStudent.org has good in-depth information, and we’ve pulled together information on local banks online here.

The University has provided a list of local medical centres or you can check on the NHS website by entering your postcode.

If you’re taking anything expensive with you, like bikes, laptops, jewellery or other electronics, then definitely get insurance! Endsleigh have special student insurance deals that are tailored for whether you’re living in halls, shared accommodation or at home.

If you’re taking a TV with you and plan to watch live TV (not a catch-up service, but directly watching the channels) then you will need to purchase a TV license – don’t count on not having a visit from the TV License people, they especially look out for students! For more information or to buy at TV license visit www.tvlicensing.co.uk.

Don’t forget that your Students’ Union Advice service is here for you if you have any problems – we have drop-in sessions and you can book appointments, so don’t feel like you’re on your own. For information on the service and helpful information on a range of issues then visit www.greenwichsu.co.uk/advice.

Glossary

There are lots of acronyms here and short words that we and the University use - here's what they mean.

Team Greenwich – the name for all of our Sports clubs and teams
GSU – Greenwich Students’ Union
GK Unions – Greenwich and Kent Students’ Unions together (gkunions.co.uk)

University ID

You will be given a University ID which is a ten-digit number. This is also known as your Application number.

You will be asked for your Student ID number whenever you make an enquiry. You will usually be asked for 9 digits, but you will need all ten for the Library. It will usually look something like this: 000123789-4

Buildings and Rooms

Room Numbers

Each room number stars with one or two letters.

The letters tell you the building and the numbers tell you’re the actual room number with the first number telling you the floor. So 301 would be on the third floor, 401 would be the forth and 001 would be the ground floor.

E.g.  K W 3 0 1

Here are all the building abbreviations you will come across:

Avery Hill (click for a campus map)
B - Bronte Building
DF - David Fussey
F - Fry
G - Grey
S - Mary Seacole
SF - Sparrow’s Farm

Greenwich (click for a campus map)
D - Dreadnought
KW - King William
OB - Old Baths (Woolwich)
QA - Queen Anne
QM - Queen Mary
SL - Stephen Lawrence
10 or 11 - Stockwell Street

Medway (click for a campus map)
A - Anson Building
B - Blake Building
DA - Drill Hall Library
G - Grenville Building
H - Hawke Building
J - Jellicoe Building
N - Nelson Building
P - Pembroke Building
PK - Pilkington Building
GK Unions - Student Hub at Medway including The Deep End

Academic and University References

Seminar - A study group smaller than a lecture.
Faculty – An academic division of the University, there are four of these detailed below.
FLAS – Faculty of Liberal Arts and Sciences
BUS - Business School
FES – Faculty of Engineering and Science
FEH – Faculty of Education and Health
VLE – Virtual Learning Environment, a web-based platform where you can find learning resources, Moodle is a VLE.
ILS – Information and Library Services
SAS – Student Academic Services
RA – Resident Assistants
Portal – The University website that is personalised for students to find useful information.
PAB – Progression and Awards Board, they examine the individual assessment profiles for each student to determine their award and progression. They also deal with the consideration of personal extenuating circumstances.

 

How to enter: GSU Welcome celebrates every student, that means you! Share your GSU Welcome moments on Instagram, Twitter or Facebook use the hashtags #GSUwelcome and #ProudtobeGRE and we will pick our favourite post to win a £100 Amazon Voucher.

Deadline for entry: 11:59pm Monday 30 September. After this date, no further entries to the competition will be permitted.

Terms and Conditions: You must be following the official Greenwich Students’ Union account on the platform where you are posting your image. This is so that we are able to contact you about the results of the competition.

The competition is open to current University of Greenwich Students’ only, except employees of Greenwich Students’ Union. There is no entry fee or purchase required to enter this competition. By entering this competition, and entrant agrees for their image to be reshared to the Greenwich Students’ Union social media channels.

By entering the competition, an entrant is indicating their agreement to be bound by these terms and conditions.

Entrants may submit multiple entries. No responsibility can be accepted for entries not accepted for whatever reason.

The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter. The promoter is not responsible for the inaccurate prize details supplied to any entrant by any third party connect with this competition.

The prize is an £100 Amazon voucher that will be either a physical or electronic voucher, there are no cash or alternatives offered. The prize is not transferable. We reserve the right to substitute any prize with another of equivalent value without giving notice.

The winner will be chosen from all entries received and verified by Greenwich Students’ Union. The winner will be notified by email and/or DM on Twitter/Facebook/Instagram within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.

The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

 

Wristband Collection - Collection points and times will be announced closer to freshers. Please check your dedicated Facebook event for further confirmed details.

Wristbands will have priority entry until 11pm every Freshers club event. After this time priority goes to individual online purchased tickets.

If you arrive after it is at full capacity, there will be a one in one out system until midnight when entry is closed.

To receive the discounts at our commercial outlets your wristband/pass must be shown upon ordering. The outlets include: Change, Lower Deck and the Village Shop.

Last entry is midnight for all club events.

A Freshers wristband/pass must be worn/shown at all times to gain entry to our club events.

Do NOT remove your wristband at any time.

One wristband per person.

You must bring a valid form of proof of age to gain entry (driving licence, passport etc).

You must have your student ID card OR know your ID details to gain entry.

All club events are 18+.

Rights of entry are reserved by management.

(Please note: We do not offer refunds for Freshers wristbands as the events are all time specific. We will only offer refunds for those people who have purchased and don’t end up attending University of Greenwich or affiliated Universities).

If you return your wristband to the Lower Deck within one week of Freshers you shall be issued with a gsu commercial card. This gets you:

Free entry to every Friday event up until 25th October. Subject to capacity.

10% off your food order at BOTH Lower Deck and Village shop until 25th October 2019.

10% off your total order at Change coffee until 25th October 2019.