Useful contact information

If you are looking for a service, then please check out this useful contacts list. We've compiled key contacts for us and the University.

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If you are looking for a service for some information, help or support, check out our useful contacts list. We've compiled key contacts below for us and the University.



At the Union...

For all our events and activities to do online

Find all our listings at


Find information related to Covid-19

What's open, mental health and wellbeing, answers to frequently asked questions and University news - visit


Give us feedback

Visit and tell us what you think. A representative or staff member will be allocated your suggestion and will get back to you within five (5) working days (Monday-Friday) with a response.


Leave an anonymous suggestion or comment

You can do this on our website at


Make a complaint

At, you can make an informal complaint or use our formal complaints procedure to write to our Chief Executive.


Reach our Advice Service

Get in touch with our team, and read a range of helpful guides on academic and non-academic issues at


Reach our Officers

And find out what they're working on at


Live and/or study at Avery Hill?

You can order freshly made hot food and drinks from our Village Shop for delivery or collection! Find out more at (links opens in new tab).


Medway students

Contact Greenwich and Kent Students' Union (GKSU) at, or visit their website at (link opens in a new tab).


For general enquiries

Email us at and one of our team will get back to you.


Follow us on social media (all links open in a new tab)



At the University...

All these links open in new windows


Information relating to Covid

The University has an online hub of articles and information about their services during Covid. Visit to see all the information in their Be Covid-Safe hub.

You can also find answers to frequently asked questions at


Register with a Doctor

If you live near the University of Greenwich you can register with a doctor when you enrol, more details can be found here:
Medical centres | University of Greenwich.


Student Centres

Visit to see their service hours.

Avery Hill Student Centre
Room 004, Southwood House
Telephone: +44 (0)20 8331 8272

Greenwich Student Centre
Ground floor, Dreadnought building
Telephone: +44 (0)20 8331 8272

Medway Student Centre
Blake Building
Telephone: +44 (0)20 8331 8272


Accommodation services

If you live in halls, these are the teams to contact with any queries.

Avery Hill Campus
Aragon Court, Student Village
Southwood Site
Telephone: +44 (0)20 8331 8272

Greenwich Campus
Room 040, Queen Mary Court
Telephone: +44 (0)20 8331 8272

Medway Campus
Room 057, Blake Building
Telephone: +44 (0)20 8331 8272


Student Finance team

They offer support, advice and guidance to all students. They also have resources online for money advice and support.

Telephone: +44 (0)20 8331 8272


University Wellbeing Service 

Offers services from confidential one-to-one counselling to motivational and self-development group workshops.

Visit to make an appointment and access helpful guides and resources.


University Policies including Extenuating Circumstances

All the University's policy can be found on their website at


Follow the University on social media:


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Other news

Heist Awards logo - a big H - with the word "Winner" beside it

A winning project for Wellbeing and Retention

The Wellbeing and Retention Project, led by the GSU in conjunction with the University of Greenwich, was a Silver Award winner at the annual Heist Awards. This project contacted over 19,000 students to check in on their wellbeing.

Tue 20 Jul 2021
Woman and man talking to another across a table

Advice Service closed till Friday 6th August

Due to capacity, staff sickness and leave requirements the Advice Service is closed for a couple of weeks; however, you can still get help and support from a range of services.

Mon 19 Jul 2021
Nick Jones holding rugby balls

Life Membership Awards 2021

Discover who has been given a Life Membership at Greenwich Students' Union this year.

Thu 24 Jun 2021
All gsu officers pictured

GSU Officers 2020/21 - Final Update

Your GSU Officers for the 2020/21 academic year share their final report.

Wed 23 Jun 2021
students sat in a circle

Return to campus in September

Information from the University of Greenwich on the return to campus for September's academic year 2021/22.

Wed 21 Jul 2021