Useful contact information

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If you are looking for a service for some information, help or support, check out our useful contacts list. We've compiled key contacts below for us and the University.



At the Union...

For all our events and activities to do online

Find all our listings at


Find information related to Covid-19

What's open, mental health and wellbeing, answers to frequently asked questions and University news - visit


Give us feedback

Visit and tell us what you think. A representative or staff member will be allocated your suggestion and will get back to you within five (5) working days (Monday-Friday) with a response.


Leave an anonymous suggestion or comment

You can do this on our website at


Make a complaint

At, you can make an informal complaint or use our formal complaints procedure to write to our Chief Executive.


Reach our Advice Service

Get in touch with our team, and read a range of helpful guides on academic and non-academic issues at


Reach our Officers

And find out what they're working on at


Live and/or study at Avery Hill?

You can order freshly made hot food and drinks from our Village Shop for delivery or collection! Find out more at (links opens in new tab).


Medway students

Contact Greenwich and Kent Students' Union (GKSU) at, or visit their website at (link opens in a new tab).


For general enquiries

Email us at and one of our team will get back to you.


Follow us on social media (all links open in a new tab)



At the University...

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Information relating to Covid

The University has an online hub of articles and information about their services during Covid. Visit to see all the information in their Be Covid-Safe hub.

You can also find answers to frequently asked questions at


Register with a Doctor

If you live near the University of Greenwich you can register with a doctor when you enrol, more details can be found here:
Medical centres | University of Greenwich.


Student Centres

Visit to see their service hours.

Avery Hill Student Centre
Room 004, Southwood House
Telephone: +44 (0)20 8331 8272

Greenwich Student Centre
Ground floor, Dreadnought building
Telephone: +44 (0)20 8331 8272

Medway Student Centre
Blake Building
Telephone: +44 (0)20 8331 8272


Accommodation services

If you live in halls, these are the teams to contact with any queries.

Avery Hill Campus
Aragon Court, Student Village
Southwood Site
Telephone: +44 (0)20 8331 8272

Greenwich Campus
Room 040, Queen Mary Court
Telephone: +44 (0)20 8331 8272

Medway Campus
Room 057, Blake Building
Telephone: +44 (0)20 8331 8272


Student Finance team

They offer support, advice and guidance to all students. They also have resources online for money advice and support.

Telephone: +44 (0)20 8331 8272


University Wellbeing Service 

Offers services from confidential one-to-one counselling to motivational and self-development group workshops.

Visit to make an appointment and access helpful guides and resources.


University Policies including Extenuating Circumstances

All the University's policy can be found on their website at


Follow the University on social media:


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