A joint open letter to private housing providers and landlords

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A joint open letter to private housing providers and landlords

This is a public letter from Kent Union, The University of Kent, Greenwich Students’ Union, The University of Greenwich, Christ Church Students’ Union and Christ Church University to landlords and accommodation providers, to ask them to reduce financial pressure on their student tenants during the Coronavirus outbreak.

As the representatives of thousands of students across all three institutions, we felt compelled to write to housing providers to address the concerns impacting our student communities in relation to the developing COVID-19 pandemic. This challenging time has had a wide impact on all sectors and we are asking everyone to come together to support their communities where possible and we hope the Student Accommodation Sector will come together quickly, to put special measures in place to help us protect our students, who are counting on your support.

If you have any concerns about your accommodation, you can contact our Advice Service at greenwichsu.co.uk/advice.


Dear Private Accommodation Providers,

This is a joint request from the Universities and Students’ Unions operating in the Medway and Canterbury area to private landlords and accommodation providers.

The Universities and Students’ Unions are working together to try and counteract the impact of the COVID-19 pandemic and to mitigate the turmoil this has caused for students and staff across all of our campuses.

We understand how difficult this time has been for everyone, and we will undoubtedly have many more challenges to face in the coming weeks and months. Our Universities, Unions and the wider community have come together to support each other in these challenging circumstances and we have seen some wonderful examples of community spirit and resilience.

Across our institutions, we have been working to support all students during this difficult time, many of whom have been asked to step up and work on the frontline of our NHS to support the national effort in combating the current pandemic.

However, the ongoing impact of the national lockdown cannot be underestimated. Many of our students have returned home, whilst they were able to do so, for their own safety and, in many cases, to offer support and care to their families at home or abroad. It is unlikely that they will be able to return this academic year.

In these unprecedented circumstances, the Universities and Unions have recognised that this was a reasonable and practical approach for our students to take. Therefore, we have taken action including offering students immediate release from rental agreements, cancelled all rent payments due for Term 3 for all students in University-managed accommodation who have chosen to leave early and being flexible on shortening or lengthening contract durations. Where possible we would also urge landlords and private providers to accommodate those students who remain, including care leavers and those with no family home to return to, and negotiate a reduced or deferred rent payment where possible.

We would urge other landlords and private accommodation providers to follow this lead and release students, who have left your accommodation, from the obligation to pay rent from the end of the Spring term on 3rd April 2020. In addition, to work with tenants on arranging removal and storage of possessions.

We are extremely grateful to those landlords and private providers who have already put in special measures in place to accommodate students in these extreme conditions, which have included early termination of rental agreements, payment plans and care packages. We appreciate that these circumstances are difficult for all involved, and we encourage you to take action to support our students, especially in light of Government support for landlords in the form of mortgage breaks. We are therefore asking all providers of student accommodation to follow our example and release students from the obligation to pay rent from the end of the Spring term on 3rd April 2020.

Yours sincerely,

Karen Cox, Vice-Chancellor, University of Kent
Omolade Adedapo, Vice-President (Welfare and Community), Kent Union
Rama Thirunamachandran, Vice-Chancellor and Principal, Canterbury Christ Church University
Jamie Harris, President (Wellbeing), Christ Church Students’ Union
Jane Harrington, Vice-Chancellor, University of Greenwich
Henry Setter, President, Greenwich Students’ Union


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