Informal complaint

If you'd like to make an informal complaint about anything at the Union, then please email us at

You can make a complaint anonymously, or leave us your contact details if you want to hear back from us.

If you'd like to make a formal complaint, you can send a Complaints Form (Word doc) to John Schless, our Chief Executive ( For full information about our Complaints procedures, click here.

For information about our Safe Space and Disciplinary policies, please click here.

If you have a complaint that relates to any university service please see the guidance here. If you need advice on this, please contact the GSU advice team.

If you have a complaint about a GSU Student Media group, please refer to this flow chart.

Your complaint

Your name (if you want to tell us)

Your email (if you want us to feedback about your complaint)