F.A.Q.
Coming to University can be a massive change - we’ve got your back the whole way. Below are some tips and tricks to settling in and some answers to some of the most frequently questions.

check-ins before you arrive when you arrive settling in glossary 
 

 

news

#BelongAtGSU photo competition
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Win prizes this GSU Welcome when you post about how you #BelongAtGSU.

 
Enter our TikTok Challenge this Welcome
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We're asking you to start a trend amongst Greenwich students. We want to see your first moments at Greenwich. Showcase what you're getting up to as you arrive in Greenwich.

 
Global Greenwich launches support for International Students
Introducing global greenwich image with flags

Global Greenwich is here to support all of our students arriving to the United Kingdom for study.

 
International Welcome Programme launches
International welcome graphic

New International Students can now access the International Welcome Programme webpages, including guidance on Greenwich Students' Union and access to a free subscription of GBMag.

 
Join the Freshers Facebook group!
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Coming to Uni for the new academic year? Join our Freshers Facebook group.

 
So, you're coming to Greenwich. What now?
students in a ball pit

Congratulations are in order, you've secure a place at Greenwich and that means you'll get the benefits of being part of Greenwich Students' Union. But what to do first? We've got some tips for new students.

 
Return to campus in September
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Information from the University of Greenwich on the return to campus for September's academic year 2021/22.

 
Essentials to bring to University!
What to pack when coming to uni person with suitcase

Starting university can be stressful and packing can be even worse! But don’t worry we have you covered!

 
Starting University in a Pandemic
Student at laptop

The University have put together some information on starting University in a pandemic.

 
What is Greenwich Students’ Union?

Find out what Greenwich Students' Union is!

 
 

If we’ve missed something out never fear, get in touch! You can email us at suwebsite@gre.ac.uk.
 

Student Check-ins 

Your experience arriving at Greenwich is important to us and so we've introduced Student Check-ins. This is your chance to tell us how you feel.

Moving to University might feel strange being away from parents and your friends so it's good to talk to us about that. We'll also be providing you with a lot of useful information that will help you settle in. This might be information about the services we have on offer to give support or it might be telling you about how and where you can register at a GP surgery.

Student Check-ins will be provided in-person, through an online form, and over the phone so you can get the support you need, in the way that best supports you.

 

Before you arrive

The University should have timetables available for your course through your applicants portal, and your Students' Union has a wide range of events and activities where you can have fun, relax, and meet new people!

Yes! Click on each event in the Events Timetable to see what tickets are on sale, many of them are free.

We receive your data from the University once you've registered. Online Registration with the University has begun. To use our website before we get your details, you need to create a New Student Account.

To set up a New Student account, go to greenwichsu.co.uk/login and choose New Student Account. Once you've completed registration, your account will be converted into a Current Student account. Any problems, just email greenwichsu@greenwich.ac.uk.

Course information will be sent to you from the University. This is likely to come in the next few weeks (after your place has been confirmed). Just make sure to check your University emails regularly before coming to Greenwich.

A confirmation of acceptance is needed to support Visa applications and applies to International Students. The University will only send you this once you have met the requirements for it to be issued. This includes accepting your offer to study and paying any applicable deposit. For further information and support, email casrequests@gre.ac.uk.

Don’t be scared! University is a great new independent start and a chance for you to make new friends. Be open-minded and chat with other students - some people will end up becoming your best friends and others will be completely different from you. If everyone were alike the world would be a very boring place. GSU Welcome is all about making new friends.

Check out your Students’ Union’s events and activities, get along to all your course meetings and socials, and don't worry. You’ll know your way around and will have settled in no time! If you need someone to talk to, the Student’s Union offers a free Advice Service and you can pop in and visit one of our friendly Advisers.

We are also running Student Check-ins to make sure you're okay.

Make sure you’ve paid the deposit! Accommodation not secured until it’s been paid. It is always best to check with your relevant Accommodation Office to see what is already provided for you before you compile a list of things.

You can also read our article on essentials to bring to University here.

Yes! We recommend signing up to your local Freecycle groups. They are full of local residents giving away quality goods which they no longer need! You can find all sorts of things on the site, including free TV’s and bicycles!

The University of Greenwich will be following the latest Government guidance and they will also be using their best judgement. We as a Students' Union will do this too and we encourage you to only do what you feel safe to do. Keep an eye out on email and social media for any updates.

 

When you arrive

Part one of registration is done online before you arrive, using login details that the University will email to you. The University has more information about this at https://www.gre.ac.uk/welcome/registration.

Part two of registration is done in person. You can upload a photo for your student card during Part one registration, but usually you’ll have your photo take during Part two – so be prepared for how you look that day to be on your card for the duration of your course! Registration Part two includes a Wellbeing Check run by us, to make sure you’re doing alright. We can’t wait to say #hellogreenwich

The University will have more details available on their registration webpage closer to the time, and there are Welcome Ambassadors and signs on campus to help you when you arrive! If you’re having problems with any stage of registration then the University has a helpline which you can email or call.

Yes! Click on each event in the Events Timetable to see what tickets are on sale.

We receive your data from the University once you've registered. To use our website before we get your details, you need to create a New Student Account.

To set up a New Student account, go to greenwichsu.co.uk/login and choose New Student Account. Once you've completed registration, your account will be converted into a Current Student account. Any problems, just email greenwichsu@greenwich.ac.uk.

Greenwich Students' Union has two main Receptions; one in the student hub in Dreadnought in Greenwich; and one in Avery Hill in Jane Seymour Court (next to the Village Shop). If you’re living or studying at Medway, please visit the GKSU office, which is based in the Student Hub. Full addresses, directions and telephone numbers are listed here. here.

The University operates a frequent inter-campus bus service for students and staff to use which travels between Greenwich, Avery Hill and Medway campuses.

Prices: the Greenwich to Avery Hill bus service is free to use, however, there is a small fee for services to and from Medway.

Tickets for the Medway service must be purchased before travelling, and you can purchase these online. The full University bus service timetable for the academic year can be viewed here.

Of course! All University of Greenwich students are welcome to take part in any of the activities and events at any of our campuses. Travel between the campuses by bus or coach.

Firstly, you should make an appointment to meet a member of the Disability Support Team. They will ask you to provide evidence, which may include teachers’ reports and/or Educational Psychologists' reports. With your consent, the Disability Support Team will then be able to put some support in place. They may advise you to apply for an up-to-date Educational Psychological Assessment. A new assessment can be arranged via DST.

 

Settling in

Use our Events Timetable to make sure you don’t miss the things you really want to see and do. We’re hosting loads of events, trips, and activities throughout Welcome, so get involved!

Alternatively, visit our main website. You can also like us on Facebook and follow us on Twitter and Instagram to receive regular updates from us! Our Full-time Student Officers also have facebook and twitter accounts for regular updates on what they are doing for you.

Want to escape from work, play sports or socialise over something you’re passionate about? Why not join one of our student groups? Or if there’s something you’re interested in but no student group covers it yet, then you can start your own!

Student groups are a great way to meet people, try new things, and settle into Uni life! Our Sports clubs and Societies will be holding meet and greets, trials, taster sessions, meetings and events all year, so even if you miss out on the Welcome events then you can still easily get involved with any of our groups. Societies are based around your interests – whether related to your course, music, media, culture, religion, faith, campaigning, support, hobbies, or just an area of interest, there’s loads to get involved in!

Sports clubs will be holding their trials for their teams shortly after Welcome don’t think that you can’t play just because you aren’t at a top level! Sports clubs are a great way of meeting new people and keeping fit, so give them a try, and don’t worry too much about what team you get in to – sports are more than just taking part in the match.

Just head over to our events tab in the top menu and check our daytime events..

Find out more the Totum card here. It's the new discount card run by NUS Extra. You can order the physical card to your home or use the digital membership card.

Make a weekly budget and more importantly - stick to it! Try to limit your expenditure when you go out during the day and at night. Take into account the large one-off payments and deduct from your overall budget, to leave aside what you’re living on from week to week. Don’t forget to budget for things like using your Oyster card to travel, phone bills, toiletries and stuff to clean your home, and programme related things like books, notepads and pens!

Only withdraw the amount that you have budgeted for. If you only take a small amount of money out with you, you will find that you will only spend that, and only take your bank card with you in case of emergencies - otherwise you’ll be tempted to go over your budget. If you have a smartphone, we’d suggest downloading your bank’s online banking app so you can keep track of your outgoings with ease, and if you can’t do this, then make sure you check your account statements regularly.

The University Student Finance department also have lots of advice for new and continuing students from their trained staff. You can also check out the money section in our Advice Handbook.

If you don’t already have a bank account, go to your local branch and open one. Most banks give good freebies when you open or switch to a student account, such as railcards or music downloads – these are great, but don’t be swayed just by these! Think carefully about what you need, especially your overdraft, and where the nearest branches are. SavetheStudent.org has good in-depth information, and we’ve pulled together information on local banks online here.

The University has provided a list of local medical centres or you can check on the NHS website by entering your postcode.

If you’re taking anything expensive with you, like bikes, laptops, jewellery or other electronics, then definitely get insurance! Endsleigh have special student insurance deals that are tailored for whether you’re living in halls, shared accommodation or at home.

If you’re taking a TV with you and plan to watch live TV (not a catch-up service, but directly watching the channels) then you will need to purchase a TV license – don’t count on not having a visit from the TV License people, they especially look out for students! For more information or to buy at TV license visit www.tvlicensing.co.uk.

Don’t forget that your Students’ Union Advice service is here for you if you have any problems – we have drop-in sessions and you can book appointments, so don’t feel like you’re on your own. For information on the service and helpful information on a range of issues then visit www.greenwichsu.co.uk/advice.

 

Glossary

There are lots of acronyms here and short words that we and the University use - here's what they mean.

Team Greenwich and Team Medway – the name for all of our Sports clubs
UoG - University of Greenwich
GSU – Greenwich Students’ Union

University ID

You will be given a University ID which is a ten-digit number. This is also known as your Application number.

You will be asked for your Student ID number whenever you make an enquiry. You will usually be asked for 9 digits, but you will need all ten for the Library. It will usually look something like this: 000123789-4

Buildings and Rooms

Room Numbers

Each room number stars with one or two letters. The letters tell you the building and the numbers tell you’re the actual room number with the first number telling you the floor. So, 301 would be on the third floor, 401 would be the fourth and 001 would be the ground floor. e.g.  K W 3 0 1Here are all the building abbreviations you will come across:

Avery Hill (visit our find us page)
B - Bronte Building
DF - David Fussey
F - Fry
G - Grey
L - Library Health Science
S - Mary Seacole
Science Lab
SF - Sparrow’s Farm
W - Wren

Greenwich (visit our find us page)
D - Dreadnought
KW - King William
OB - Old Baths (Woolwich)
QA - Queen Anne
QM - Queen Mary
SL - Stephen Lawrence
10 or 11 - Stockwell Street

Medway (visit our find us page)
A - Anson Building
B - Blake Building
DA - Drill Hall Library
G - Grenville Building
H - Hawke Building
J - Jellicoe Building
N - Nelson Building
P - Pembroke Building
PK - Pilkington Building
GKSU - Student Hub at Medway including The Deep End

Academic and University References

Seminar - A study group smaller than a lecture.
Faculty – An academic division of the University, there are four of these detailed below.
FLAS – Faculty of Liberal Arts and Sciences
BUS - Business School
FES – Faculty of Engineering and Science
FEH – Faculty of Education, Health and Human Sciences
VLE – Virtual Learning Environment, a web-based platform where you can find learning resources, Moodle is a VLE.
ILS – Information and Library Services
SAS – Student Academic Services
RA – Resident Assistants
Portal – The University website that is personalised for students to find useful information.
PAB – Progression and Awards Board, they examine the individual assessment profiles for each student to determine their award and progression. They also deal with the consideration of personal extenuating circumstances.

 
 
 
 
 
 
 
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