Exam Support

As we come up to the busy exam periods it is important that you prepare and are aware of some important areas as you enter a critical period of your study.

If you study with Christ Church University you can view their Student Union support and information here.


Exam Preparation:

Be aware of the guidance your university gives in relation to your exams:

  • University of Kent: 
  1. Exams - before the day
  2. Exams - after the day
  • University of Greenwich:
  1. Preparing for your exams
  2. Exam FAQ's


Exam Support:

Be pro-active in getting academic support and guidance to help you with the assessment period:

  • University of Kent: 
  1. Student Learning Advisory Service
  • University of Greenwich: 
  1. Academic Skills
  • Drill Hall Library: 
  1. Subject Librarians


Extenuating Circumstances:

If you are having difficulties that are causing a significant adverse effect on your academic performance or feel they will then you should consider submitting Extenuating Circumstances.

  • University of Kent: 
  1. How to submit a request
  • University of Greenwich: 
  1. Information on making a claim


Wellbeing Support:

If you are concerned or anxious over the exam period and feel you need professional support it is important you reach out to the resources that are available:

University of Kent:

Telephone:  01634 888474 (Monday to Friday 9:00 - 5:00)


Emergency Support


University of Greenwich:

Telephone:  020 8331 9444 / 7875


Emergency Support


External Organisations:

  1. NHS
  2. Student Minds


Academic Appeals

During your time as a student the university will make decisions on your progress and performance in examinations and coursework and on your eligibility for the award of the qualification for which you are studying.

If you think that such a decision is wrong or is based on incorrect or partial information then you may have the right to appeal against the decision. If you are a University of Greenwich student you can access the Greenwich appeal regulations and form here and if you are a University of Kent student you can access the Kent regulations and form here.

Both universities will require you to:

If you require further guidance on the regulations and how to write a supporting statement please Talk To Us.


Concessions and Extenuating Circumstances

Sometimes students' coursework or exam performance can be impaired because of significant illness, personal problem, or traumatic event (such as a bereavement).

If something happens which adversely affects your academic ability then University of Greenwich students' should consider making an Extenuating Circumstances application and University of Kent students should consider making a Mitigating Circumstances application.

Both universities will require you to:

If you need guidance on completing the form or discussing your case you should speak to your university direct. University of Kent students can contact their Student Support Team and University of Greenwich students their Personal Tutor or Programme Leader. If you need independent and impartial advice on your case then instead Talk To Us.


Academic Discipline

You may find at some time in your studies that the university initiate academic discipline against you whether it be in relation to plagiarism, an examination offence, a fitness to practise concern, or similar.

If you are accused of an academic offence then you should be notified by your university of the allegation and you should make yourself aware of the regulations. University of Greenwich students can access the Greenwich regulations here and University of Kent students can access the Kent regulations here (Annex 10).

If you need our advice on your case Talk To Us.

    1. Complete their Academic Appeal form
    2. Make your appeal within their deadline period
    3. Provide a supporting statement detailing the reasons for your appeal and providing as much evidence to support your case as possible
    4. Meet one or more of their grounds for an appeal
    1. Complete the form fully and explain how your academic performance has been impaired
    2. Provide as much evidence as possible to substantiate your claim
    3. Meet any deadlines for the claim to be submitted